Support guide

Welcome to Make It Easy!

  • Make It Easy helps turn hard words into easy ones.
  • You can use this app to:
  • Change words into Easy English, Easy Read, or Plain English
  • Take a photo of words and make them easy
  • Upload a file or copy a web link
  • Ask a question and get a simple answer
  • Listen to the words read out loud
  • Speak instead of typing – Use your phone’s microphone to say words instead of writing them
  • Take a photo of anything – The app will describe what is in the photo
About Me Page

1. Setting Up Your Profile

Steps:

  1. Tap on your profile picture to change it.
  2. Enter your first name and last name.
  3. Add your email address and phone number (if you want to).
  4. Press the green Save button to keep your details.

2. Home Screen - Making an EasySnap

Steps:

  1. Choose how you want to change words:
    • 📸 Camera – Take a picture (The app can also describe what is in the photo)
    • 🖼 My Photos – Choose a photo from your phone
    • 📂 Upload a file – Pick a document
    • 🔗 Link – Copy and paste a website link
    • Ask a question – Type a question to get an easy answer
    • 📝 Paste words – Copy text from another app or use your phone’s microphone to speak instead of typing
  2. The app will change the words into Easy English, Easy Read, or Plain English.
  3. Tap the green play button 🔊 to hear the text read out loud.
Home Screen

3. Viewing Your EasySnaps

Steps:

  1. Scroll through your past EasySnaps.
  2. Tap on an EasySnap to read or listen to it.
  3. Use the search bar to find an old EasySnap.
  4. Blue text means it’s clickable:
    • Websites, phone numbers, and email addresses in blue can be tapped to open.
    • Underlined blue words will show a pop-up that explains a hard word, which can also be read aloud.

4. Settings Page

Steps:

  1. Choose how the app works for you:
    • 🎵 How Easy? – Choose how simple you want words to be
    • 😊 Emojis – Turn emojis on or off
    • 🔊 Voices – Pick a voice for reading out text
    • 👤 About Me – Edit your profile
    • 💳 Subscription – Check your plan
    • FAQs – Find answers to common questions
    • 📜 Terms & Privacy – Read the app rules
    • 🗣 Feedback – Send us your thoughts
    • 🕒 History – Look at your past EasySnaps
    • 🚨 Delete Account – Remove your account
    • 🚪 Logout – Sign out of the app
Settings Page

5. Choosing Your EasySnap Level

Steps:

  1. Choose how easy you want words to be:
    • Easy English – Very simple words
    • 🟠 Easy Read – Short sentences
    • 🔴 Plain English – Simple but complete sentences and paragraphs

6. Choosing a Voice

Steps:

  1. Move the slider to make the voice faster or slower.
  2. Tap the green play button ▶️ to hear and choose the voices.
  3. Choose the voice you like best.
Voices Page

7. EasySnap Translation Features

  • Switching Levels – Use the row of one, two, or three dot options at the top to switch between the three translation levels.
  • Info Button (ℹ️) – Tap this to learn about each part of the app and how to use it.
  • Back Arrow (↩️) – Use this to go back to the previous screen.
  • Home Button (🏠) – This takes you back to the main home screen with the six main buttons.
  • Giving Feedback – At the bottom of each EasySnap:
    • 👍 Thumbs up – If the translation was good.
    • 👎 Thumbs down – If something was wrong (it will ask you to explain).
  • Speaker Button 🔊 – Tap to hear the EasySnap read out loud.
  • Sharing Your EasySnap – Tap the dart 🎯 to email, text, or share on social media (includes the photo if it was from an image).

8. App Uses Your Phone’s Settings

  • Font Size & Language: The app matches your phone’s font size and language settings. If you have larger text or a different language set, the app will use those settings to make reading easier.
Voices Page

Need More Help?

If you have questions, go to Settings > FAQ or tap Feedback to contact us!